Contact · HoneNURSE

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Marked where specific operational addresses or phone details apply.

We are here to support your nursing education journey. For technical help, billing questions, or feedback on our publications and tools, please use the contact channels below.

1. Customer Support & General Inquiries

Primary Support Email: support@honenurse.com
Response Commitment: We monitor incoming inquiries daily and respond within 1 to 2 business days (Monday through Friday, excluding U.S. federal holidays).
Billing & Subscriptions: For instant access to receipts, subscription status, or payment method updates, visit the Dodo Customer Portal.

2. Inquiries by Topic

A. Technical & Account Support

Issues logging in with 6-digit email codes or Google Sign-In.
Secure exam mode questions or resume assistance.
HoneLENS browser extension activation or license key queries.
Please email support@honenurse.com with your registered email and a screenshot of any error message.

B. Refunds and Cancellations

Requests for refunds on eligible, unused digital downloads or exam attempts within the 14-day window.
Assistance cancelling active HoneLENS subscriptions.
Please review our Refund Policy and include your Dodo order invoice number.

C. Clinical Content & Editorial Feedback

Suggestions or corrections regarding question rationales, clinical exhibits, or study guide notes.
Our nurse educators review all candidate feedback.

D. Opportunities Directory & Employer Postings

Hospital residency recruiters and health systems wishing to update closing dates, residency cohorts, or application links in our directory.
Email support@honenurse.com with the subject "Employer Directory Update".

3. Operator

Operator: HoneNURSE
Merchant of Record: Dodo Payments processes every payment (dodopayments.com).